Isac Rasmussen
Service-oriented and solution-focused individual with several years of experience in IT support, customer service, and sales. Proficient in addressing customer needs through clear communication and technical problem-solving. Experienced in roles that combine support, sales, and administration, providing a comprehensive understanding of both technology and customer relationships. Seeking a role where I can contribute with commitment, reliability, and the ability to create positive customer experiences.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Isac Rasmussen shared his experiences, skills and personal strengths.
Work environments
Has worked primarily in IT support, customer service, and sales across various industries, including telecommunications and local government. Experienced in both in-office and field-based roles, engaging directly with customers.
As a person
Demonstrates a strong commitment to customer satisfaction and problem resolution, indicating a proactive and adaptable approach to professional challenges.
Previous experience
Webhelp Boxer / Tele2
IT Support
2022 - 2024
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Provided customer service for Boxer and Tele2, resolved issues with TV boxes and internet, and sold subscriptions, services, and hardware.
Indicates a strong capability in technical troubleshooting and customer engagement, showcasing adaptability in a fast-paced environment.
Transcom
Customer Service / Cancellation Department
2016 - 2017
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Handled calls from customers wishing to cancel their subscriptions, focusing on understanding customer needs and offering relevant solutions.
Highlights strong interpersonal skills and a customer-centric approach, vital for retention in service-based roles.
Enviro
Outdoor Sales
2015 - 2015
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Conducted pre-scheduled customer visits to demonstrate cleaning machines.
Suggests an ability to engage customers in a sales context, enhancing product understanding through direct interaction.
Hällefors Kommun
IT Support
2014 - 2014
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Installed computers and tablets, ensuring internal systems functioned correctly.
Reveals foundational technical skills and a capability to manage equipment and systems effectively.
Ovako
Mechanical Technician - Internship
2013 - 2014
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Worked as a machine operator, handling trucks and traverses, and repairing machinery.
Demonstrates early involvement in technical roles, providing practical experience that supports IT skills.
Ica
Store Job - Internship
2012 - 2012
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Engaged in inventory management, product sorting, and customer service.
Shows early exposure to customer-facing roles, contributing to skills in communication and business operations.
Education
Rinman Education
Technical TrainingStudied as a Mechanical Engineer/Welder, gaining hands-on technical skills.
Languages
References
Available upon request