Johan Ekroth
Johan Ekroth has been working full-time in customer contact, advisory services, and sales since January 2023, primarily serving business clients. He has extensive experience in tailoring customer interactions to meet specific needs, thereby ensuring customer satisfaction over time.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Johan Ekroth shared his experiences, skills and personal strengths.
Work environments
Has worked in various settings including event planning, sales, and customer service industries, primarily within B2B sectors and in customer-facing roles.
As a person
Demonstrates a commitment to customer satisfaction and relationship-building, showing a proactive attitude toward learning and adapting to diverse client needs.
Previous experience
Travel Education Centre
Project Manager Meetings & Events
Aug. 2021 - May 2023
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Completed projects including a fictitious event and congress; excelled in group work and received high grades for knowledge assessments; authored a thesis on trends in the meetings industry.
Shows strong collaboration and project management skills, indicating growth in event planning expertise.
Tillväxtstöd Sverige AB
Meeting Booker
May 2026 - Aug. 2026
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Booked meetings for companies to determine eligibility for EU support, gaining startup experience and enhancing customer value.
Highlights ability to adapt and grow in a dynamic environment while focusing on customer engagement.
Bartery Säljbyrå AB
Account Manager
Nov. 2025 - Apr. 2026
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Sold advertisements to businesses, learned prospecting skills, and adapted communication based on client needs; worked on a project focused on AI training for municipalities and schools.
Demonstrates strategic thinking and adaptability in applying sales techniques across varied industries.
Futurum Capital Sweden AB
Meeting Booker
Mar. 2025 - Oct. 2025
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Booked B2B meetings, engaged with decision-makers, and maintained follow-ups, emphasizing relationship-building.
Reflects a strong focus on building long-term client relationships and understanding client needs.
Nordic Operation Center AB
Salesperson
Aug. 2024 - Feb. 2025
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Worked on B2B meeting bookings and sold products to clients, always prioritizing customer benefits.
Indicates a client-centered approach in sales which is key for building trust and loyalty.
Sweden Eventcenter, SEC AB
Inside Sales Representative
Jan. 2023 - Aug. 2024
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Handled customer inquiries and ensuring customer satisfaction through appropriate service offerings.
Demonstrates effective communication skills and problem-solving abilities in client interactions.
Nacka gourmet & catering/Lavalhallen
Project Assistant
Apr. 2022 - Jun. 2022
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Assisted in event preparations, setup, and coordinated services during events.
Shows hands-on event management experience and the ability to work under pressure in a fast-paced environment.
Boutique Hotel Casa las Orquídeas
Hotel Receptionist
2021 - 2021
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Oversaw guest check-ins and reservations as part of tourist services during internship.
Demonstrates adaptability and customer service skills in hospitality, enriching his professional profile.
Stockholms Stadsmission
Warehouse Worker
2019 - 2020
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Sorted incoming donations for thrift operations, showcasing community involvement.
Highlights a diverse background and flexible approach to various job roles.
Stockholms Stadsmission
Store Assistant
2018 - 2019
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Handled cash register and store management, providing initial customer service experience.
Reflects foundational sales and customer service experience that informs current professional behavior.
Education
Swiss Hotel Management School
Postgraduate DiplomaAcquired foundational competencies in hotel management and event organization.
Thorildsplans Gymnasium
High School DiplomaStudied social sciences, completing a thesis on social media marketing.