Adina Nilsen
Dedicated professional with over two years of experience in customer service, skilled in communication and problem-solving. Fluent in four languages and possesses strong interpersonal skills for engaging with guests.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Adina Nilsen shared his experiences, skills and personal strengths.
Work environments
Has experience in various customer service settings including back office, telephone, and email support, particularly in fast-paced environments requiring calmness under pressure.
As a person
Demonstrates a sociable demeanor with a strong enjoyment for engaging with people, capable of maintaining professionalism in challenging situations.
Previous experience
Proffsmagasinet
Customer Service Representative – Backoffice
March 2025 – August 2025
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Worked in back office focusing on email communication, managed customer inquiries and collaborated across departments.
Signifies developing administrative skills while enhancing structured and independent working habits.
BMW Customer Service
Customer Service Representative – Invoice Department
November 2024 – February 2025
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Handled customer inquiries via phone, chat, and email regarding invoices and payments, documented cases in internal systems.
Indicates ability to manage financial queries and maintain high communication standards.
Viking Assistance, Spain
Customer Service Representative – Road Assistance
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Provided customer service to Norwegian clients in emergency situations, registered and tracked cases, collaborated with towing companies.
Highlights experience in high-stress, urgent scenarios demonstrating strong problem-solving capabilities.
Education
Den Norske Skolen i Rojales, Spanien
High School DiplomaNorsk gymnasieutbildning med inriktning mot samhällskunskap, ekonomi och språk.
Languages
References
Available upon request