30 years old
Tharindu Lakshan Fernando
Experienced hospitality professional with strong passion for customer service and creating a welcoming atmosphere for guests. Committed to providing outstanding customer experiences and has worked in luxury resorts and five-star hotels.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Tharindu Lakshan Fernando shared his experiences, skills and personal strengths.
Work environments
Has cultivated skills in high-pressure hospitality settings, particularly in luxury and resort environments across Qatar and Sri Lanka. Demonstrates adaptability in various food and beverage operations.
As a person
Displays a strong commitment to guest satisfaction and teamwork, illustrating reliability and a customer-centric approach in fast-paced settings.
Previous experience
Banana Island Resort Doha by Anantara
Bartender
06/2023 – 08/2026
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Engages guests with courteous bar service, prepares both alcoholic and non-alcoholic drinks, and maintains compliance with safety regulations while managing customer complaints.
This role signals significant experience in direct guest service and compliance with high service standards, enhancing both operational efficiency and customer satisfaction.
Banana Island Resort Doha by Anantara
Senior Waiter
04/2022 – 05/2023
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Managed guest seating, took and recorded orders accurately, and ensured timely service while maintaining high standards of dining experience.
Indicates growth in responsibility and service mastery, suggesting a proficiency in handling complex customer needs and multitasking.
Anantara Peace Haven Tangalle Resort, Sri Lanka
Food and Beverage Order Taker/Waiter
11/2017 – 12/2021
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Provided a welcoming dining atmosphere, took and recorded orders accurately, ensuring luxury service standards in food and beverage sectors.
Reflects sustained experience in high-end hospitality, reinforcing customer relations and operational skills.
Centara Ceysand Resort, Sri Lanka
Trainee Waiter
2016
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Assisted experienced staff by learning front-of-house operations and providing basic customer service.
Demonstrates commitment to learning and gaining foundational experience in the hospitality industry.
Cinnamon Grand Hotel Colombo, Sri Lanka
Trainee Cook
2017
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Gained exposure to kitchen operations and food preparation processes during this training role.
Indicates versatility and eagerness to understand multiple facets of hospitality.
Lanka Princess Hotel, Sri Lanka
Front Office Assistant
2015
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Handled guest inquiries and supported front office operations with a focus on service excellence.
Highlights strong communication and customer service skills, adding depth to guest interaction experiences.
Education
Sri Lanka Institute of Tourism and Hotel Management
Professional TrainingSpecialized in Food & Beverage, Professional Cookery, Front Office Operation, and Housekeeping Operation.
Cambridge English College
CourseCompleted Proficient English course.
Department of Education, Sri Lanka
ExaminationAchieved GCE Advanced Level and GCE Ordinary Level certifications.
Languages
References
Available upon request