Shamsun Nahar Shammi
Experienced and committed professional with several years in customer service and sales, focusing on achieving high customer satisfaction through efficient problem solving and prompt transaction handling. Skilled in onboarding new employees and maximizing team performance. Proficient in cash management, financial reporting, and team leadership.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Shamsun Nahar Shammi shared his experiences, skills and personal strengths.
Work environments
Has worked in diverse banking and retail sectors in Bangladesh and Sweden, demonstrating adaptability to different work cultures and operational requirements.
As a person
Shows a strong commitment to customer satisfaction, often taking initiative in team settings and supports others in achieving performance goals.
Previous experience
Prime Bank
Cashier/Assistant
May 2020 – August 2021
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Responsible for accurate cash transactions and payments. Issued receipts, refunds, and handled change. Assisted customers with inquiries and on-site solutions.
Highlights ability to manage cash operations efficiently and offers strong customer-facing skills.
Asian Paints Ltd
Accounting Assistant
April 2019 – November 2019
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Managed accounts receivable and payable and reconciled bank accounts. Reviewed invoices for accuracy and completeness. Analyzed financial data and reported results such as balance sheets and income statements.
Demonstrates analytical skills and attention to detail in financial operations.
Maha Clothing Store
Assistant Store Manager
February 2018 – January 2019
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Supported and guided staff in daily tasks. Implemented a system for inventory management and purchases. Handled customer service inquiries and conducted regular performance evaluations.
Indicates leadership capabilities and experience in retail management.
Mutual Trust Bank
Cashier
March 2017 – December 2017
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Assisted customers with product and service inquiries. Managed payments and cash reconciliation at shift start/end. Issued receipts and handled customer complaints.
Reveals foundational experience in banking operations and customer service.
Education
Komvux Södertälje
Basic EducationMetropolitan University
MBASpecialization in Banking and Financial Services.