Niklas Rubach
Niklas Rubach is a technically skilled and service-oriented individual with over 20 years of experience in technical service, IT, sales, B2B, and customer management. He has a strong interest in CNC operations and aims to develop his skills further in the industry.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Niklas Rubach shared his experiences, skills and personal strengths.
Work environments
Niklas has worked primarily in technical service and support roles within IT and sales, dealing with both corporate clients and customer service. His experience encompasses high-pressure environments requiring a commitment to quality and customer satisfaction.
As a person
He demonstrates a strong work ethic, reliability, and a dedication to personal and professional development. His emphasis on learning and improvement within the CNC sector suggests a long-term motivation to achieve mastery in his field.
Previous experience
DD Datadistribution AB
ACMT Senior / B2B-försäljning
2012–2024
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Responsible for corporate clients from initial contact to service case completion. Handled quotes, orders, and follow-ups, along with providing technical support and maintaining long-term customer relationships.
This role signifies his capability in customer relationship management and his significant contribution to achieving company goals in service excellence.
Digital Inn AB
ACMT Senior
2010–2012
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Involved in diagnostics and troubleshooting of Apple products, alongside technical support for corporate clients. Managed service cases related to insurance and financing.
This position reflects his technical expertise and ability to adapt to high-demand service environments.
Inlife AB
Servicetekniker / ACMT / Helpdesk
2006–2010
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Conducted diagnostics and repairs on Apple products, provided technical support, and focused on quality and customer needs through direct contact.
This early role indicates foundational technical skills and customer-centric service approach that has been built upon in subsequent positions.
Lux / numera Electrolux
Säljare / Säljare & bud
2001–2005
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Engaged in sales and customer interaction, focusing on deliveries and practical tasks as well as problem-solving and independent customer responsibility.
His experience in sales showcases adaptability in service environments and an underlying strength in customer engagement.
Education
Sågbäcksgymnasiet, Huddinge
High SchoolField of study in Trade and Administration, with additional training in IT and Apple technology, including certifications as an Apple Certified Macintosh Technician and Apple Certified iOS Technician.
Languages
References
References provided upon request.