Mark Southall
Mark Southall is a seasoned hospitality professional with over ten years of extensive experience in the restaurant and bar industry, focusing on leadership, operational efficiency, and guest experience excellence.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Mark Southall shared his experiences, skills and personal strengths.
Work environments
Experienced in high-paced hospitality settings including major chains and startup environments, adept at leading teams, managing inventories, and ensuring quality service in both restaurant and bar operations.
As a person
Demonstrates a strong commitment to operational excellence and team development, often taking on leadership roles to enhance guest satisfaction and streamline business functions.
Previous experience
Deli Kloster
Assistant Restaurant Manager
2022 - 2024
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Responsible for bar opening and development, supplier relations, sales performance tracking, marketing, and staffing.
Indicates trajectory towards more managerial roles with hands-on operational experience.
Hard Rock Cafe Stockholm
Bar Manager
2020 - 2022
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Oversaw daily operations, staff scheduling, compliance with corporate standards, and guest service.
Highlights skill development in leadership under a well-known brand, enhancing guest experience alongside operational management.
Hard Rock Cafe Stockholm
Bartender / Shift Supervisor
2014 - 2020
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Maintained quality standards, served cocktails to high volumes, and worked in a collaborative team environment.
Shows strong foundational skills in team collaboration and guest service under high-pressure conditions.
Education
FEI
Higher Vocational Education (YH)Completed a specialized degree focusing on food and beverage management, covering leadership, purchasing, legal issues, and business development.
Staffordshire University
Bachelor's in Computer Science & SecurityBackground in computer science contributing to analytical skills in operational settings.
Languages
References
Mark is a dedicated and skilled manager, always putting the guest experience at the forefront.
Shawn Vance
Restaurangchef - Churchil Arms
A great team leader, his operational insights help streamline our processes significantly.
Charlie Persson
KAM - Matsallskapet