Khadeeja Thasneem
Current role as Project Manager at Klarna Bank AB with extensive experience in project leadership, service delivery, and operations, complemented by an MBA and a BA in Economics.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Khadeeja Thasneem shared his experiences, skills and personal strengths.
Work environments
Has worked in various capacities within banking and technology sectors, focusing on customer service readiness, app development, and team coordination across multiple industries.
As a person
Demonstrates a commitment to adapting and learning new skills, showcasing reliability and a service-oriented mindset in past roles.
Previous experience
Klarna Bank AB
Project Manager
April 2024 - Present
-
Leads projects ensuring customer service readiness for product launches, coordinating with stakeholders to manage risks and optimizing processes post-launch.
Indicates a strategic shift towards customer-centric project management, emphasizing adaptability and leadership under pressure.
Klarna
Release Manager
Sep 2023 - Mar 2024
-
Managed app releases bi-weekly by coordinating over 70 cross-functional teams, ensuring timely delivery of app versions for Android and iOS.
Highlights capability in managing complex projects with diverse teams, signaling effective multitasking and coordination skills.
Klarna
Team Leader - Merchant-Consumer Engagement Operations
Dec 2021 - Aug 2023
-
Led a team to ensure quality assurance of merchant pages in the Klarna app, defining KPIs and overseeing daily operations.
Demonstrates leadership and a focus on quality and efficiency in operations, reflecting a proactive approach to improving service delivery.
Klarna
Senior Service Delivery Specialist
Dec 2020 - Dec 2021
-
Worked to enhance service delivery processes for retailer brand platforms within Klarna.
Represents a progression in service delivery expertise and the ability to drive operational excellence.
Gramma AB
Image Description Writer and Proofreader
Oct 2013 - Dec 2021
-
Responsible for writing and proofreading image descriptions to enhance content accessibility.
Shows versatility in communication skills, demonstrating attention to detail essential in quality assurance roles.
Sun Media Group
Deputy Editor
Oct 2013 - Feb 2016
-
Oversaw editorial processes for the English edition, ensuring content accuracy and editorial quality.
Indicates strong editorial judgment and ability to manage content under deadlines.
ModuSpec Asia Pacific Limited
Marketing Executive
Mar 2006 - Apr 2009
-
Coordinated logistics and marketing efforts, enhancing operational flow and brand visibility.
Highlights foundation in marketing and operations, contributing to comprehensive understanding of business processes.
Education
Edith Cowan University
MBAMaster of Business Administration (International).
National University of Singapore
Bachelor of ArtsBachelor of Arts in Economics.