Jelena Rafailovic
Jelena is an empathetic and structured residential assistant and treatment assistant with over 10 years of experience in working with individuals in vulnerable situations. She has a strong understanding of critical social issues, particularly mental health, crisis response, and social vulnerability.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Jelena Rafailovic shared his experiences, skills and personal strengths.
Work environments
Has worked primarily in social work settings, providing support to vulnerable populations including new arrivals, individuals with mental health issues, and youth facing trauma. Demonstrates experience in collaborative environments, often interacting with authorities and care teams.
As a person
Shows a strong commitment to helping others, exhibiting empathy and responsibility. Motivated by the desire to foster relationships grounded in trust and to support individuals in achieving autonomy and stability.
Previous experience
Stockholms stad – Boende för nyanlända (Ukraina)
Boendeassistent
2021 – pågående
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Supports individuals in vulnerable situations with a focus on safety and structure, handling mental health issues and crises, conducting support talks and needs assessments, and coordinating with authorities.
Highlights a continuous commitment to welfare and effective intervention, emphasizing adaptability in crisis situations.
Stockholms stad – Tillfälliga boenden
Boendeassistent
2018 – 2021
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Provided individualized support to adults in vulnerable situations, utilizing low-arousal approaches and motivational interviewing techniques, while managing conflicts and crises.
Signals skill advancement in personalized care and conflict resolution, indicating a resilient approach to challenging dynamics.
HVB – Ensamkommande barn
Behandlingsassistent
2021 – 2022
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Created safety and stability for youth in crisis, providing support during tough life situations and focusing on structure and relationship building.
Demonstrates a compassionate approach towards youth in crisis, indicating strong interpersonal skills and the ability to create supportive environments.
Enskede Städ
Administratör
2011 – 2018
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Managed planning, structure, coordination, and customer contact while solving problems.
Indicates organizational capabilities and a versatile skill set outside of direct support roles.
Languages
References
Contact for reference regarding performance in temporary accommodation for new arrivals.
Sundus Warsame Mohamud
Enhetschef, Tillfälliga boenden nyanlända – Stockholms stad
Contact for reference about work with unaccompanied youth.
Hiam Mohamad
Enhetschef, HVB barn – Stockholms stad
Contact for reference on performance within group home settings.
Ketema Wodajo
Boendestödjare, Bandängens gruppbostad – Stockholms stad