40 years old
Jelena Kochkovska
Jelena Kochkovska has extensive experience in sales and customer service, complemented by her recent role in manufacturing. She has demonstrated skills in customer complaint management, training staff, and ensuring compliance with safety standards in production. Her education in translation supports her proficiency in multiple languages.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Jelena Kochkovska shared his experiences, skills and personal strengths.
Work environments
Has worked in sales and customer service across retail and manufacturing settings in North Macedonia and Sweden, with experience in team leadership and operational compliance.
As a person
Demonstrates resilience and adaptability, reflected in a diverse career transition from sales to manufacturing. Shows commitment to team development and process improvement.
Previous experience
GERMANOS ltd
Sales Agent
01/09/2006 – 01/11/2011
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Responsible for direct sales, customer interactions, and complaint resolution.
Entry-level role gave foundational skills in customer service that paved the way for advancement.
ONE d.o.o
Senior Sales Associate
02/11/2011 – 14/06/2017
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Enhanced sales processes and customer satisfaction while leading a small sales team.
Experience indicates a progression in responsibility and the acquisition of leadership skills in sales.
NEOTEL d.o.o
Sales and Customer Service Supervisor
15/06/2017 – 01/08/2023
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Supervised sales operations, trained staff, managed customer complaints and escalations, and ensured peak sales performance.
Role reflects a significant shift to managerial responsibilities and operational strategy in customer service.
NORTHVOLT Ett AB
Manufacturing Operator
04/03/2024 – 30/04/2025
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Involved in machine operation, quality assurance, and compliance with safety standards.
Transition to manufacturing showcases versatility and a proactive approach to gaining new skills.