Jean-Michel Skunca
An enthusiastic individual with a strong sense of service and community, Jean-Michel embraces challenges as opportunities for personal growth. He is dedicated to staying updated with technology and aims to contribute to a positive atmosphere for both colleagues and clients.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Jean-Michel Skunca shared his experiences, skills and personal strengths.
Work environments
Has experience in both small and large companies, adapting to various client environments including high-security economic sectors and hospitality, requiring strong communication and planning skills.
As a person
Demonstrates a proactive and service-oriented mindset, valuing development through feedback and embracing challenges as chances for improvement.
Previous experience
LTCServices AB
IT Consultant
Mars 2024 – Juli 2026
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Worked as part of a small team managing around 110 clients of varying sizes, focusing on intimate customer relationships and collective problem-solving without rigid tier support structures.
Highlights adaptability and strong responsibility in client management and technical support.
Gibon Stockholm AB
Support Engineer
Okt 2020 – Mars 2024
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Supported a wide range of clients with diverse systems, often under high pressure, requiring flexibility and varied problem-solving approaches.
Indicates experience in dynamic environments and develops skills for handling diverse technical challenges.
Ragn-Sells AB
IT Service Desk Technician
Maj 2015 - Aug 2017
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Managed different systems, maintained network uptime nationwide, and offered user support; traveled for hardware and software installation.
Demonstrates growth in IT systems understanding and user support administration.
Bring Express
Operation Coordinator
Jan 2013 - Feb 2014
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Managed courier operations including customer assistance and handling urgent situations, demonstrating strong organizational skills.
Reflects capability in logistics and customer service under time-sensitive conditions.
Kjell & Co
Employee
Aug 2009 - Jun 2012
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Provided customer service in retail, enhancing IT skills through direct customer interaction and problem-solving.
Establishes a foundational understanding of customer service dynamics and retail operations.
Education
Jensen Education
YH UtbildningStudied Network and Support Technician, focusing on Windows environments, network administration, and Active Directory.
NTI-Gymnasiet i Sollentuna
High SchoolStudied technology with orientation towards preparatory education, graduating with full grades.
Languages
References
Personal references and certificates of education are available upon request.