Ingrid Herrera
Experienced Administrative and Medical Secretary with a strong background in documentation management, billing, and customer service. Proven ability to work systematically and collaboratively in various roles, exhibiting a high degree of attention to detail and organization.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Ingrid Herrera shared his experiences, skills and personal strengths.
Work environments
Has experience in healthcare and retail environments, showcasing the ability to manage sensitive information while delivering quality customer service. Demonstrates adaptability across different settings such as medical institutions and service-oriented workplaces.
As a person
Exhibits a proactive approach to learning and improvement, combined with a strong sense of responsibility and a desire for structure and order in work.
Previous experience
Stockholms Stadsmission (Second hand-butik)
Intern (Salesperson)
oct 2024 – apr 2025
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Learned overall store functions including sorting, pricing, display, and customer interaction. Gained specific knowledge in merchandise valuation and inventory management. Worked independently while showing responsibility across various aspects of store operations.
This intern position indicates adaptability and eagerness to engage with customer-centered roles, providing a foundation for further retail or administrative opportunities.
Barnsjukhus
Medical Secretary
apr 2022 – mar 2024
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Responsible for invoicing patient visits and hospital admissions. Managed patient records and documentation with a high degree of accuracy and confidentiality.
Demonstrates solid experience in medical administration, indicating a strong understanding of healthcare processes and patient interactions.
Stockholms Sjukhem, Kungsholmen
Nursing Assistant
2017 – 2018
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Close patient care work including medication management and nursing care. Collaborated with healthcare teams and handled daily routines with a significant amount of responsibility.
Highlights substantial experience in patient care, underlining a commitment to the healthcare sector and teamwork capabilities.
Privat Urologiklinik Urocentro Ltda.
Medical Secretary
may 2013 – jan 2015
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Managed journal handling, scheduling, and medical documentation. Administered operational planning and coordinated with patients for procedures.
Indicates strong organizational skills and the ability to work in structured environments within the healthcare setting.
Barnsjukhus
Receptionist/Phone Operator/Secretary
nov 2012 – apr 2013
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Assisted in administrative tasks and customer service within a hospital environment.
Demonstrates versatility in administrative roles within a healthcare setting, enhancing customer service and documentation skills.
Ripley
Customer Service Representative (Call Center)
sep 2012 – nov 2012
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Handled customer inquiries and provided assistance in a telecom environment.
Shows capability in a high-paced customer support setting, underscoring adaptability and communication skills.
Siglo Resor XXI
Secretary Travel Agency
nov 2010 – apr 2011
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Conducted administrative tasks for the travel agency, focusing on organization and customer service.
Reflects organizational ability with an emphasis on customer care in administrative settings.
Skatteverket
Manpower Employee
2000
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Worked with administration related to tax declarations and documentation management.
Highlights foundational administrative skills in a governmental context, evidencing reliability and attention to detail.
City Clean Service AB
Self-Employed
2000 – 2008
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Operated a cleaning service managing client relations, planning, billing, and executing cleaning tasks.
Demonstrates entrepreneurial skills alongside customer service abilities, indicating strong autonomy and management skills.
Tour Andersson AB
Electronics Assembler
1990 – 1992
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Engaged in electronic assembly with a focus on detailed work and precision.
Highlights a strong capacity for technical tasks requiring meticulous attention, benefiting adaptability in diverse job settings.
Education
Textildesign, Mönsterdesign (Privat distansutbildning)
Distance LearningFocused on pattern design using tools like Photoshop and Adobe Illustrator.
Akutsjukvård
EducationCertificate as Nursing Assistant.
Vård och omsorg
EducationCompleted nursing education with national curriculum qualifications.
Heminredning: Rum och Form
CourseInterior design focusing on decorations for private and public spaces.
Datakunskap (ECDL)
CourseInternet and office software skills training.
ADMINISTRATIV SEKRETERARE
EducationCertification as Administrative Secretary.