Glenn Dahl
Mångsidig och engagerad person med bred erfarenhet från IT, kundservice och serviceyrken, söker en roll fokuserad på problemlösning.
AI analysis: Personality & work environments
The content in this CV is automatically created by SuperRen after an AI conversation, where Glenn Dahl shared his experiences, skills and personal strengths.
Work environments
Has worked across diverse settings, from technical roles in IT to service positions in retail and hospitality; appreciates environments valuing initiative and comprehensive thinking.
As a person
Demonstrates a strong commitment to service and problem-solving, seeking roles that involve creative thinking and direct assistance to others.
Previous experience
Svenska Spel AB
Platform Engineer
2020 – 2024
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Responsible for operations, monitoring, and further development of IT environments in production. Led technical projects from planning to delivery, managed incidents, and supported cross-functional teams.
Indicates strong leadership in complex technical environments, showcasing advanced understanding of IT operations and project management.
Multitech AB
Service Tekniker
2017 – 2019
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Troubleshooting and repairing hardware and software for corporate clients with high demands on response times and quality. Independent work with broad problem-solving in a varied environment.
Highlights adaptability and efficiency in high-pressure scenarios, reinforcing technical expertise and customer interaction skills.
Gotlands Energi AB
Kundservice & IT-support
2012 – 2016
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First-line support, customer meetings, and project work in an IoT pilot project with about 300 customers. Developed good ability to communicate technical information pedagogically to non-technical users.
Signals a capacity for clear communication and customer engagement, essential for successful technical support strategies.
G.A.D
Lager & Montering
2010 - 2011
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Assembly, packaging, and dispatch of designer furniture. High degree of customization and improvisation due to unique orders requiring tailored solutions.
Demonstrates creative problem-solving and flexibility in production and logistics.
7-Eleven
Affärsbiträde
2007 – 2009
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Independent work during day and night shifts with responsibilities for sales, food preparation, and closing. Learned to make quick, concrete decisions in stressful situations.
Reinforces ability to thrive under pressure, highlighting strong decision-making skills in dynamic environments.
Education
Örebro Yrkeshögskola
YHProfessional education in systems management, networking, and virtualization.
Christoffer Polhems gymnasium
Three-year secondary educationEducation in IT, with one year as an exchange student in Japan.